Showroom open today919 Fort Street, Victoria BC

FREEDomestic shipping on orders of $500 and above

NEWFresh arrivals — new hand-knotted pieces on the showroom floor

NEWRoom visualizer — see any carpet in your own room

FREERestoration quote — bring your carpet to our showroom

Cleaning, Repairs, Restoration

We do all of our restoration, cleaning, and repair services in-store at our location at 919 Fort Street!

Curious how much it will take to bring your carpet back to life? Bring it in for a free (zero-commitment) quote!

Services Repairs and Cleaning and Shipping & Return policies

Cleaning prices

Regular carpets

For regular wool-on-cotton, wool-on-wool, cotton-on-wool, and cotton-on-cotton carpets:

  • If the size of your carpet is lesser than 6'0" X 3'0"$11.00/ Sq. Ft.
  • If the size of your carpet is between 6'0" X 3'0" and 9'0" X 6'0"$10.000/ Sq. Ft.
  • If the size of your carpet is over 9'0" X 6'0"$9.00/ Sq. Ft.

Additional treatment

  • If your carpet contains food spills or animal droppings (pet stains) and requires odor control, then you are going to be charged with an additional $4.00/ Sq. Ft.+$4.00
  • If your carpet contains moth damages and requires moth treatment, then you are going to be charged with an additional $4.00/ Sq. Ft.+$4.00
Fine silk carpets

For fine silk-on-cotton, cotton-on-silk, silk-on-wool, and wool-on-silk carpets (we do not wash superfine silk-on-silk pieces as it is beyond our capacity):

  • If the size of your carpet is lesser than 6'0" X 3'0"$14.00/ Sq. Ft.
  • If the size of your carpet is between 6'0" X 3'0" and 9'0" X 6'0"$13.00/ Sq. Ft.
  • If the size of your carpet is over 9'0" X 6'0"$12.00/ Sq. Ft.

Additional treatment

  • If your carpet contains food spills or animal droppings (pet stains) and requires odor control, then you are going to be charged with an additional $6.00/ Sq. Ft.+$6.00
  • If your carpet contains moth damages and requires moth treatment, then you are going to be charged with an additional $6.00/ Sq. Ft.+$6.00

*Carpets made in the 1980s(1980-1989), and earlier, are charged at the same rate as fine silk carpets.

Do you need a non-skid rug underlay pad? We sell the highest quality of them for $5.00/sq ft.

Types of repair

10
  1. 01

    Restoration in the body of the carpet (see video)

  2. 02

    Restoration of carpet pile only and/or installation of signature or emblem (see video)

  3. 03

    Restoration of a ripped side edge (see video)

  4. 04

    Installation of new fringes (see video)

  5. 05

    Restoration of the side edges of the carpet (see video)

  6. 06

    Restoration of existing fringes, taking out rows and sealing off the carpet (see video)

  7. 07

    Seal off the existing carpet fringes (see video)

  8. 08

    Sewing band on the carpet side to prevent edges rolling and stabilizing (see video)

  9. 09

    Natural Colour Dyeing, Restoration of carpet colours (see video)

  10. 10

    Shearing the pile of an uneven carpet to make the pile flat, even & smooth

A selection of photos of the cleaning and repair process:

Cleaning and repair process
Cleaning and repair process
Cleaning and repair process
Cleaning and repair process
Cleaning and repair process
Newsletter

New arrivals, first

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